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Everything DiSC Agile EQ is a virtual or classroom training and personalised learning experience that teaches participants to read the emotional and interpersonal needs of a situation and respond accordingly. By combining the personalised insights of DiSC^® with active emotional intelligence development, participants discover an agile approach to workplace interactions and learn to navigate outside their comfort zone, empowering them meet the demands of any situation. In this training, participants will discover their EQ strengths, recognise their EQ potential, and commit to customised strategies for building agility. The result is an emotionally intelligent workforce that can support your thriving agile culture—no matter where they are.

The Assessment

Within 24 hours you will be emailed a personalised access link to take the online assessment. The research-validated online assessment asks participants to respond to behavioural statements on a five-point scale, including application-specific questions to help determine the participant’s instinctive emotional intelligence (EQ) mindsets. Built using the latest adaptive testing methodology, each participant receives precise insights to personalise their experience.

The Profile

After completing the online assessment you will have immediate access to your profile. The Everything DiSC Agile EQ Profile provides participants with valuable insights that allow them to discover an agile approach to workplace interactions. In this personalised, 26-page profile, participants will discover their DiSC style, learn about the instinctive mindsets that shape their responses and interactions, recognise opportunities to stretch beyond what comes naturally to them, and gain actionable strategies to become more agile in their approach to social and emotional situations.

The Debrief

Our debrief option also includes a one hour session with an accredited Everything DiSC facilitator and coach. This session (which will take place over Zoom or Teams) is a one-to-one personalised look at your profile and a discussion to help expand your understanding of the insights in the report. By the end of this session you will be able to walk away with tangible actions that you can apply in your life every day.

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Everything DiSC Management is a virtual or classroom training and personalised learning experience proven to increase the effectiveness of anyone in a management role. Participants deepen their understanding of themselves, their direct reports, and their own managers using the DiSC model, while learning how their management style influences their approach to decision-making, time management, and problem solving. Participants walk away with concrete strategies to help them adapt to the styles of their direct reports, enabling them to bring out the best in their people, no matter where they are.

The Assessment

Within 24 hours you will be emailed a personalised access link to take the online assessment. The research-validated online assessment asks participants to respond to behavioural statements on a five-point scale, including application-specific questions to help determine the participant’s Management priorities preferences and tendencies based on the DiSC model. Built using the latest adaptive testing methodology, each participant receives precise insights to personalise their experience.

The Profile

After completing the online assessment you will have immediate access to your profile. The Everything DiSC Management Profile offers participants insight into their strengths and challenges as managers, and how to adapt their style to meet the needs of the people they manage—making them more effective managers. In this 27-page profile, participants will:

• Discover their DiSC management style
• Explore strategies for effective directing and delegating
• Learn to create motivating environments
• Deepen their ability to develop others based on each individual’s potential
• Improve their working relationship with their own manager

The Debrief

Our debrief option also includes a one hour session with an accredited Everything DiSC facilitator and coach. This session (which will take place over Zoom or Teams) is a one-to-one personalised look at your profile and a discussion to help expand your understanding of the insights in the report. By the end of this session you will be able to walk away with tangible actions that you can apply in your role every day.

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Everything DiSC Workplace is a personalised learning experience that can benefit every person in the organisation—regardless of title or position, department or function—in building more productive and effective relationships at work. It teaches participants to understand themselves and others, while learning to appreciate different priorities, preferences, and values each individual brings to the workplace. With personalised insights and actionable strategies, participants learn how to adapt to the style of others, ultimately improving engagement, collaboration, and the overall quality of the organisation. Everything DiSC Workplace^® is DNV certified as an occupational test tool. It is EFPA compliant and to be used for development purposes.

The Assessment

Within 24 hours you will be emailed a personalised access link to take the online assessment. The research-validated online assessment asks participants to respond to behavioural statements on a five-point scale, including application-specific questions to help determine the participant’s Workplace priorities. Built using the latest adaptive testing methodology, each participant receives precise insights to personalise their experience.

The Profile

After completing the online assessment you will have immediate access to your profile. The Everything DiSC Workplace Profile provides participants with valuable insights that unlock engagement and inspire effective collaboration. In this personalised, 20-page profile, participants will explore the priorities that drive their behaviour, learn what comes naturally and what might be challenging when interacting with others, and gain actionable strategies to strengthen their interpersonal interactions at all levels in the workplace.

The Debrief

Our debrief option also includes a one hour session with an accredited Everything DiSC facilitator and coach. This session (which will take place over Zoom or Teams) is a one-to-one personalised look at your profile and a discussion to help expand your understanding of the insights in the report. By the end of this session you will be able to walk away with tangible actions that you can apply in your workplace every day.

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• Examine what the concept of freedom means to us as individuals.

• Define what freedom may mean to a person living with a dementia.

• Explore the concept of malignant social psychology and how its different forms negatively impact upon the well-being of people.

• Identify the controlling actions and behaviours in your own care setting and how they are tolerated or challenged.

• Be able to challenge pre-conceived ideas about how people living with a dementia should behave.

• Identify actions we need to take in ourselves and with colleagues to enable people living with a dementia to live a life where they experience the freedom to be themselves.

How long does it take?

Duration: 3.5 hours

• The video presentation and debriefing questions will take approximately 1 hour.
• Reading and completing the question in the self-reflection exercise should take approximately 1 hour.
• Reading the journal articles and recording your reflective responses should take approximately 1.5 hours.

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You may be in a position where you are expected to train, lead or implement with colleagues a ‘Person Centred Care Approach’.

In this course we will help you explore the true meaning of person centred care and how you can share it with others.

By end of this course you will be able to:

• Describe the origins of person-centred dementia care and at least 4 models of dementia care as they have emerged over time.
• Recognise various definitions for person-centred care.
• Name the 5 personal enhancers and 5 personal detractors, as described by Tom Kitwood.
• Distinguish between working from the brain and working from the heart in dementia care.
• Describe the barriers to person-centred dementia care.
• Recognise the signs of malignant social psychology that still exist in dementia care in the words, labels and environments that hear, read and see.
• Distinguish between working from the brain and working from the heart in dementia care.
• Explain the elements of caring from the heart.
• Discuss the elements of leading from the heart.

How long does it take?

Duration: 7 hours

• Part 1: The video presentations and debriefing questions will take approximately 1.5 hours.
• Part 2: Meaningful Words should take approximately 3 hours.
• Part 3: Meaningful Sights and Sounds should take approximately 1.5 hours.
• Part 4: Learning into Practice should take approximately 1 hour.

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Some key points covered:

• Looking after your energy levels
• The 5 practices of creating personhood in leadership
• The leadership characteristics needed to survive tough times

How long does it take?

Duration: 1 hour

• The video presentation and debriefing questions will take approximately 1 hour.

“Trust your team, empower them and do not feel the need to control the uncontrollable”

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• Understand the need to see the person first, not their dementia
• Recognise that dementia causes cognitive impairment which affects reasoning and the ability to communicate in ways that are difficult for others to understand
• Understand that coping strategies are learned during our lives to deal with stressful situations, these coping strategies will be affected by the experience of living with a dementia
• Know that as human beings we all experience emotional hurt, but we can use logic and reason to help us to cope. People living with a dementia will find using logic and reason increasingly difficult and rely more upon their feelings and emotions
• See that we need to focus our support on people’s feelings and emotions first, not their behaviours.
• Know it is okay to feel that care work is complex. No-one has all the answers. Only by supporting one another can we make sense of this complexity.

How long does it take?

Duration: 1 hour

• The video presentation and debriefing questions will take approximately 1 hour.

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This learning package aims for you to:

• Understand that capacity is decision specific.
• Assume, in the first instance, that the person has capacity to make their decision.
• Understand that allowing time to help someone make their decision is important
• Recognise the balance between supporting someone’s unwise decision in order to maintain their dignity/independence and ignoring any potential risk associated with the unwise decision which would be neglectful.
• Understand that persuading and encouraging someone to do something else must be in their Best Interest
• Ask is there a less restrictive alternative – to achieve the same ends?
• Know that day to day decisions can be supported, by a Best Interest discussion, between the care home, nominated relative/friend and possibly GP
• Understand that more serious decisions (moving home or matters of Safeguarding) must involve a Best Interest meeting supported by the Local Authority Social Services or someone with LPA/EPA authority.
• Know that all decisions should be recorded
• Not worry if you feel unsure. This sounds complicated until you get your head around it. If you are unsure seek further clarification from your manager.

How long does it take?

Duration: 1 hour

The video presentation and debriefing questions will take approximately 1 hour.

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Each module of this course will focus on a different area of palliative care and the end of life along with individual goals for each module.

The modules of this resource are designed to support care team members in the delivery of optimal end of life care within their own health care settings.

Specific learning aims:

• To increase knowledge on the approach to palliative and end of life care
• To have the ability to identify the different phases of palliative care in relation to the people we care for
• To use and adapt communications skills with the dying person with diverse needs, their families, and their support systems
• To examine your own attitudes, beliefs, and biases as they impact communication
• To outline a palliative care approach to advanced dementia, gain knowledge of advanced dementia and understand prognostic indicators for advanced dementia
• To explore a range of non-pharmacological therapies that provide, comfort, pain relief, stress reduction and relaxation for the dying person and be able to differentiate between Complementary Therapies and Alternative Therapies
• To have an in-depth knowledge of the different types of pain as well as the ability to use specific pain assessment tools including for people living with dementia
• To identify self-care strategies that can best be used for the person who is dying and for their family, and for members of the care team
• To identify the warning signals of unresolved grief or stress that are affecting someone’s ability to function well
• To explore how personal beliefs and attitudes may impact a person’s care
• To develop an awareness and support the dying person and their family’s spiritual and cultural practises related to death, dying, and the afterlife when appropriate
• To recognise the stages of dying and common symptoms in the actively dying phase

The modules for this palliative care course are:

1. Palliative and End of Life Care
2. Communication
3. Dementia and Palliative Care
4. Non-Pharmacological Treatments
5. Pain Management
6. Grief and Self Care
7. Faith and Culture Matters
8. The Actively Dying Phase

How long does it take?

Duration: Approximately 26 hours

• Each module is expected to take approximately 3 hours to complete.
• The 500 word essay is expected to take 2 hours to complete.

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